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Portofino Wood Floors- Warranty

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Limited Residential Warranty

This product has been applied with UV cured aluminum oxide finished. It is guaranteed not to wear through or separate from the flooring for 25 years from the date of the purchase. Flooring must be used under normal residential traffic conditions, and the care and maintenance instructions followed. The manufacturer reserves the right to repair or replace any authorized claims at their discretion. This Warranty is only extended to the original purchaser. Any claims must be made initiated through the floor covering retailer where your floor was purchased.

Warranty Exclusions

The following is not covered:
  • Indentations, scratches, or damage caused by negligence, water, sand, every day wear and traffic patterns or abuse.
  • Natural occurring changes in the color from exposure to light.
  • Failure to provide proper environmental conditions, including but not limited to maintaining proper humidity levels.
  • Failure to follow installation instructions, including but not limited to failure to use approved adhesives, moisture barriers, surface checking resulting from low relative humidity and/or mildew, discoloration, or cupping resulting from excessive sub-floor moisture.
  • Poor installation workman ship.
  • Improper care and maintenance.
 These engineered five inch plank have a sleek hand scraped surface for a timeless and classic look with a modern feel. These exceptional floors are available in several different species and features a nice two millimeter wear-layer. Portofino Wood Floors has over one hundred styles of wood floors to choose from both solid and engineered in a wide variety of species, sizes and colors ranging from traditional to contemporary. The durable crystal shield aluminum oxide finish keeps wear and tear to a minimum and makes upkeep a breeze.